29 days old

Clinical Liaison

Everest Rehabilitation Hospitals, LLC
Rogers, AR 72758

The Clinical Liaison is responsible for establishing relationships with physicians in the local market, recruiting physicians to the local rehabilitation hospital, and supporting the CEO and Marketing Team in establishing relationships with local Hospitals' key departments, administration and medical leadership.  The Clinical Liaison is actively involved in communicating, educating, and serving as the conduit of information in assisting the facility with the placement of patients requiring rehabilitation.    




  • Associates Degree required or equivalent experience.

  • Bachelor's degree, preferred.


  • RN, PT, OT, ST, RT or appropriate experience/training may substituted for medical license per facility guidelines.

  • Related field to Bachelors Degree.

  • Must have valid driver's license.

  • Must maintain CPR Certification throughout employment.


  • Three (3) plus years experience in post acute care; experience with physician practice management is helpful.

  • Customer Relations Representative experience within a sales and marketing arena preferred. 

Essential Functions:

  • Participates in planning and creating the markets strategic, operational, service design and other organizational plans and policies to achieve the mission and vision of the local market in concert with the Director of Business Development (DBD).

  • Assists DBD in identifying special projects including but not limited to: physician recruitment and retention, marketing issues, new program implementation and adjustments to regulatory modifications.

  • Assists DBD with the development and execution of the Hospital specific Physician Development Plans.

  • Works collaboratively with DBD in targeting the appropriate physicians and organizing the efforts in the acute care hospitals.

  • Assists DBD in developing business terms of transactions. Assist in performing feasibility studies of research, field, and internal levels, including working with management for project sign off.

  • Identifies and develops relationships with key physicians and other potential leadership.

  • Develops rapport with local hospital management and local decision makers.

  • Coordinates with departments responsible for development of volume budgets, marketing in the local hospitals and developing relationships with local healthcare stakeholders to assist with program development and physician recruitment/retention.

  • Maintains and updates presentations, proposal content and contracts consistent with the company's development and operational initiatives.

  • Assists DBD in development and revision of collateral materials.

  • Effectively manages assigned territory.

  • Effective account planning and management.

  • Ability to accomplish plan goals within outlined time frames.

  • Pre-assess and screen patients to determine if patient is clinically appropriate for rehab level of care consistent with required criteria.

  • Proficient with pre-admissions screening as directed by regulatory agencies and/or facility.

  • Facilitates patient admission through assessment collection, communication, and coordination of information.

  • Comprehensively review a medical record for acute inpatient rehabilitation medical necessity.

  • Communicates with many diverse audiences - professional and non-professional.

Company Specific

  • Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.

  • Adheres to all smoking or tobacco regulations established by corporate building owners, state, or federal laws.

  • Completes annual health, safety, and education requirements.  Maintains professional growth and development.

  • Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.

  • Demonstrates knowledge of the principles of growth and development and the skills necessary to provide age appropriate care to the patient population served.

  • Reports to work on time as scheduled; adheres to policies regarding notification of absence.

  • Attends all mandatory in-services and staff meetings.

  • Represents the organization in a positive and professional manner.

  • Complies with all organizational policies regarding ethical business practices.

  • Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.

  • Maintains current license/certification for position, if applicable.

  • Consistently demonstrates Guest Relations skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.

  • Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

Core Values:

  • Professionalism To always maintain the highest standard and regard for others.  Keep skills, competencies and required licenses/certifications current; displays mastery over attitude and behavior and pride in appearance. Consistently performs duties to the best of abilities.

  • Exceptional Care To go above and beyond our peers by providing exceptional care to WOW our customerspatients, family, physicians, and each other.

  • Respect Treating others as they would like to be treated; valuing others. Acknowledges the worth of others through professional greetings, proper telephone etiquette, patience, and common courtesy.

  • Fun - Having fun and celebrating small successes in our journey to achieve big.  Always demonstrates a positive attitude toward work and devotion to our passion and task at hand.

  • Teamwork To function as a unit, with common goals, recognizing we can achieve far more as a team than as individuals.  Cooperates with co-workers while performing duties leading to everyone being able to achieve success and giving recognition where it is due.

  • Integrity To always be honest and trustworthy in all of our relationships. Demonstrates adherence to a strict moral or ethical code in performance of duties by always seeking to do the right thing.

  • Accountability - Responsibility of our actions that influence the lives of our customers and fellow workers.  Takes ownership of all aspects of duties shown through reliable, timely performance and responsibility.


  • Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.

  • Ability to represent the company in a confident, persuasive and positive manner.

  • Good interpersonal, verbal and written communication skills.

  • Ability to work under stress and respond quickly in emergency situations.

  • In-depth knowledge of operational, clinical and referral development systems.

  • Proven track record in project identification, contract negotiations and sales in a healthcare environment.

  • Ability to work effectively within a complex matrix organization.



This description is designed to indicate the general nature and level of work for this position.  It is not intended to describe minor duties or other responsibilities that may be periodically assigned.


Posted: 2019-10-13 Expires: 2019-11-12

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Clinical Liaison

Everest Rehabilitation Hospitals, LLC
Rogers, AR 72758

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