8 hours

Human Resources Representative II

Performant Financial
Livermore, CA
  • Job Code
Performant Financial Corporation

Performant Corporation is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

Human Resources Representative II
Job Code:2018-10-1A-009
Location:Livermore, CA
Status:Regular Full Time

The Human Resources Representative II is responsible for supporting various areas of human resources department at a Corporate level.  Answers general human resources related questions, performs process activities, and contributes to projects and initiatives regarding policies, procedures, programs, and employee record information.


  • Provide support to assigned client groups
  • Provide excellent customer services and promote positive employee interactions, and be actively involved in resolving issues and concerns
  • Conduct or support new hire orientation classes
  • Conduct or support benefit orientation
  • Process employment eligibility verification through E-Verify
  • Perform all or portions of new hire and ongoing background check processes
  • Process and maintain employee data changes in HRIS system, including but not limited to; new hire information, personnel changes, compensation changes, organization structure changes, and benefit changes.
  • Review missed benefit deductions and set repayment plans for employees
  • Respond to inquiries through the shared services forums (verbal and written communications), and appropriately distribute inquiries requiring support from other HR team members.
  • May provide research, documentation and other support to HR Management for employee relations
  • May provide support to HR Management for disciplinary actions, terminations, training, and/or follow-up activities and ensuring consistency and adherence with company policy.
  • Perform other incidentals and related duties as required and assigned, including but not limited to; general office clerical administrative duties, occasional signing in guests, and process documentation.

Required Skills and Knowledge:
  • Basic knowledge of core HR functional areas such as benefits, recruiting, pre-employment background/drug screening, and new hire onboarding, and awareness of applicable employment laws affecting these areas.
  • Ability to maintain strict confidentiality
  • Ability to adapt to changing and fast pace environment
  • Ability to consistently work independently to complete high volume of activities and apply good judgment to effectively prioritize daily tasks and duties to deliver on-time high quality results
  • Keen attention to detail; strong data entry skills with speed and accuracy
  • Strong communication (written and verbal) skills, and diplomacy skills in dealing with employees at all levels of the organization
  • Proven ability to work both successfully independently and as a team member
  • Demonstrated basic to intermediate proficiency in Excel. Must have strong navigation and basic commands mastered, ability to build formulas (such as vlookups and if/then), as well as pivot tables is desired), Demonstrated intermediate proficiency in Word (must be able to set-up, edit and run a wide variety of merge files and build templates)
  • Demonstrated proficiency in Outlook and PowerPoint applications
  • Learns and adapts quickly to new requirements and changes
  • Dependability and reliability is a must for this position
  • Work full-time schedule and maintain great attendance; which is critical to the team and department’s ability to meet business needs

Physical Requirements
Job is in a busy standard office environment with moderate noise level, sits at a desk during scheduled shift, uses office phone system; views a computer monitor, types on a keyboard and uses a mouse. Reads and comprehends information in electronic (computer) or paper form (written/printed).
* Sit/stand 8 or more hours per day; walks/moves around buildings as needed to perform job; reach as needed to use office equipment.
* Consistently viewing a computer screen, typing, using a keyboard and mouse.
* Uses phone; head-set can be provided.
* Occasionally lift/carry/push/pull up to 10lbs.
Education and Experience:
  • Minimum of 3 years of recent experience in an office/administrative environment
  • 1-3 years of Human Resources experience
  • Experience in a fast-paced environment with a large employee base is preferred
  • High School Diploma or equivalent
  • HR Certification or some college level courses preferred but not required

Other Requirements

* Must submit to and pass background check and drug screen.

* Must not have any Federal or State liens resulting from County, State or Federal tax issues.

* Must not have any current defaulted student loans.

* Must be able to pass a criminal background check (must not have any felony convictions or specific misdemeanors).

* Performant is a government contractor (certain client assignments for this position may require additional background and/or clearances).

Performant Financial Corporation is an Equal Opportunity Employer Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.


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Human Resources Representative II

Performant Financial
Livermore, CA

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Performant Financial
Livermore, CA

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