11 hours

Payment Operations Representative I (Agency/Temp)

Performant Financial
Livermore, CA
  • Job Code
Performant Financial Corporation

Performant Corporation is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

Payment Operations Representative I (Agency/Temp)
Job Code:2019-10-1A-007
Location:Livermore, CA

The Payment Operations Rep I performs essential functions within guidelines, regulatory requirements and established procedures accurately and efficiently, meeting or exceeding quality and productivity expectations.  The Payment Operations Rep I will perform a variety of functions in the Payment Operations department including but not limited to:
  • Sorts, opens and distributes incoming mail within established procedures
  • Sorts regular media, media with checks, AWG, priority mail, and ensures media for govt based account activity (ED/TR/etc.) is forwarded to SCA teams for handling.
  • Assists scanning as needed and assigned. Accurately and efficiently scan and process returned mail, media correspondence and negotiable items, and distributes bounced/returned check copies.
  • Posts financial transactions to accounts , including but not limited to, check and credit card payments, basic adjustments and reversals of previously posted transactions.
  • Accurate and timely balancing of daily financial transaction postings completed.
  • Able to process basic exceptions listed on daily Lockbox
  • Uses good judgment in performance of job and contributions to the team objectives.
  • Other clerical support duties as assigned
  • Follows instruction and learns in support of department 

Required Skills and Knowledge:
  • Basic 10-key by touch to meet job requirements
  • Basic Excel skills using established tools and templates entering and viewing data and results to meet job requirements
  • Basic Word skills using established tools and templates to meet job requirements
  • Basic Outlook skills to  communicate effectively in performance of job
  • Learns application(s), navigates and follows instruction in performance of job
  • Learns and follows established guidelines and procedures.
  • Good written and verbal communication skills to perform job
  • Effectively reads and comprehends information to learn and perform job
  • Is organized and efficient in performance of duties, is focused on detail that results in minimal error rate.
  • Intakes and applies learning quickly, easily adapts to change, performs job efficiently and can shift easily to changing tasks and priorities.
Education and Experience:
  • Some work experience, preferably in business office environment and/or transactional based activity
  • HS Diploma/ GED

Other Requirements:

-Performant is a government contractor and has specific client requirements. 
-Must submit to and pass background check. Must not have any Federal or State liens resulting from County, State or Federal tax issues.  Must not have any current defaulted student loans.
-Must be able to pass a criminal background check; must not have any felony convictions or certain types of misdemeanors.
-Must submit to and pass drug screen.
-Certain client assignments for this position may require submission to and successful outcome of additional background and/or clearances throughout employment with the Company

Job Profile is subject to change at any time.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performant Financial Corporation is an Equal Opportunity Employer. Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.


Posted: 2019-06-25 Expires: 2019-07-25

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Payment Operations Representative I (Agency/Temp)

Performant Financial
Livermore, CA

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