27 days old


Methodist Le Bonheur Healthcare
Memphis, Tennessee 38104
  • Job Type
  • Job Status
    Full Time

Methodist Le Bonheur Heatlhcare Project Manager II, Quality Improvement oversees quality improvement and infrastructure projects within MLH under general direction, manages defined quality improvement projects or phase(s) of projects as part of a chartered quality team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.




  • Sound working knowledge of concepts, practices, and procedures related to quality and process improvement functions.

  • Demonstrated knowledge and expertise in the application of advanced quality tools and methodologies, including statistics and team facilitation.

  • Demonstrated ability to manage by influence in a consultative role.

  • Strong technical ability in basic business software such as Excel, PowerPoint, Word, and statistical analysis software such as Minitab.

  • Strong facilitation skills with proven ability to lead projects to desired outcomes. Ability to coach and assist others in QI concepts and training.

  • High level of organization skills to manage projects, timetables and implementations.

  • Strong interpersonal skills working to influence all levels within the organization; front line to Sr Leadership.



Key Job Responsibilities:


  • Under general direction, performs systematic evaluations of clinical processes, using the appropriate quality improvement methodology, to identify, recommend, and implement changes to improve patient care and process efficiencies.

  • Measures project performance using appropriate tools and techniques to monitor progress, identify and quantify variances, perform required corrective actions, and communicate to all stakeholders.

  • Functions as an effective team-builder and facilitator. Builds mutual trust and encourages respect and cooperation among team members to facilitate project completion. May require assistance with difficult team issues.

  • Quality  Improvement and Infrastructure projects within the organization is the area of focus for this role.


  • Must have Bachelor's degree in an applicable field such as Business Administration, Nursing or Allied Health area, Healthcare Administration, or Engineering.
  • Must have a minimum three (3) years of direct work experience managing quality improvement projects.
  • Must have Certification in QI training such as Six Sigma Green Belt, Lean, or equivalent
  • PMP preferred
  • Six Sigma Black Belt preferred




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Methodist Le Bonheur Healthcare
Memphis, Tennessee 38104

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